Reference

How easywin888 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, fund it via Touch 'n Go eWallet, Boost or GrabPay, and play on easywin888.

Account data transparencyLocal payment data coveredYour rights, clearly statedContact path includedMalaysia-applicable policy
easywin888 How easywin888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Team online

Live Chat

Open the chat widget on easywin888 to raise a data access or correction request directly. Our team handles privacy queries through the same channel as account support.

Email Support

Send data requests to our support email address listed on the Contact page. Include your registered mobile number so we can match the request to your account record.

Account Settings

Some data updates — like your mobile number or email address — can be made directly inside your account settings without needing to contact support at all.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Account sessions require OTP verification on new devices, so an unfamiliar login attempt cannot proceed without the code sent to your registered number. We review access logs regularly to flag anomalies.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which sections of the site are visited most. You can manage cookie preferences in your browser settings at any time.

Payment Data Handling

Touch 'n Go eWallet, Boost and GrabPay transactions are processed via third-party payment gateways. We receive only the reference and amount — not your wallet login or PIN.

Retention and Deletion

We keep account records while your account is active. Once you close your account, data is retained only for the period required by applicable law, then removed from our active systems.

Third-Party Sharing

We do not sell your personal data. We share it only with payment processors, fraud-detection services and any authority that has a lawful right to request it under Malaysian law.

Common Questions About Your Data on easywin888

These are the questions we get most often about how we collect, use and protect your personal information. If your question is not covered here, reach us via live chat.

We collect your name, email, mobile number and date of birth for account verification. When you deposit, we log the payment reference and amount from Touch 'n Go eWallet, Boost or GrabPay.

No. Payments go through a third-party gateway. We only receive the transaction reference and amount. Your e-wallet credentials and PIN never pass through our servers.

Contact us via live chat or email with your registered mobile number. We will verify your identity and send you a summary of the data we hold on your account within a reasonable period.

Yes, where local law permits. Send a deletion request through live chat or email. Some records must be kept for the period required by applicable law before they can be removed.

We use session cookies to keep you logged in and analytics cookies to improve the site. You can adjust or block non-essential cookies through your browser settings without affecting core account functions.

Only with payment processors, fraud-detection services and lawful authorities when required. We do not sell personal data or share it with advertisers outside of what our privacy terms describe.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.